Privacy Policy

Last updated: 2024-11-21

At AcademyHire.com, we prioritize the privacy and security of your data. This Privacy Policy outlines what data we collect, why we collect it, how we handle it, and your rights regarding your data. We assure you that we never sell your data—never have, never will.

1. Introduction

Your privacy is paramount to us. This Privacy Policy explains how AcademyHire.com ("we", "our", or "us") collects, uses, discloses, and safeguards your information when you visit our website AcademyHire.com, use our services, or engage with us in other ways. Please read this policy carefully to understand our views and practices regarding your personal data.

2. What We Collect and Why

Our guiding principle is to collect only what we need. Here's what that means in practice:

2.1 Identity & Access Information

When you sign up for an AcademyHire.com product, we typically ask for identifying information such as your:

  • Name
  • Email Address
  • Company Name (if applicable)

This information is used to personalize your account, send you invoices, updates, and other essential communications. You may also have the option to add a profile picture, which displays in our products. We do not access or use your profile pictures beyond displaying them as part of your profile. We will never sell your personal information to third parties, nor will we use your name or company in marketing statements without your permission.

2.2 Billing Information

When you pay for an AcademyHire.com product, we collect your:

  • Credit Card Information
  • Billing Address

This information is necessary to process your payments, calculate applicable taxes, and send you invoices. Your credit card information is processed directly by our payment processor and never passes through our servers. We store a record of the payment transaction, including the last four digits of your credit card number and your billing address, for account history, invoicing, and billing support purposes. Your billing address is used to calculate any sales tax due in Canada or VAT in the EU, detect fraudulent transactions, and print on your invoices.

2.3 Geolocation Data

We log all access to accounts by full IP address to verify unauthorized access. This login data is retained for as long as your account is active. Additionally, we log full IP addresses used to sign up for product accounts indefinitely to mitigate spammy signups. Web analytics data are temporarily tied to IP addresses to assist with troubleshooting.

2.4 Website Interactions

When you browse our marketing pages or applications, your browser automatically shares information such as:

  • Operating System
  • Browser Version
  • Pages Visited
  • Page Load Timing
  • Referral Website

We track this information, along with specific link clicks, for statistical purposes like conversion rates and to test new designs. These web analytics data are tied to your IP address and user account (if applicable) while you are signed into our Services.

2.5 Anti-Bot Assessments

We use CAPTCHA services across our applications to mitigate brute force logins and protect our platform from automated abuse. When you log into your account or fill out specific forms, CAPTCHA evaluates information (e.g., IP address, session duration, mouse movements) to determine if the data is being entered by a human or an automated program. We retain these data indefinitely to aid in anti-spam mitigation.

2.6 Cookies and Do Not Track

We use persistent first-party cookies to store preferences, facilitate easier use of our applications, and support in-house analytics. Additionally, we partner with Google for marketing activities. For example, if you visit AcademyHire.com via a Google ad, Google may send a cookie to your browser to determine the effectiveness of that advertisement.

A cookie is a small piece of text stored by your browser that may remember login information, site preferences, and collect data such as browser type, operating system, pages visited, duration of visit, and click-stream data. You can adjust cookie retention settings in your browser. To learn more about cookies, visit www.allaboutcookies.org.

Currently, our sites and applications do not respond to Do Not Track signals sent by browser plugins.

2.7 Voluntary Correspondence

When you contact AcademyHire.com with questions or requests for help, we retain that correspondence, including your email address, to reference in future interactions. We also store any voluntarily provided information, such as survey responses. If you participate in customer interviews, we may ask for permission to record the conversation for future reference or use, but only with your express consent.

2.8 Information We Do Not Collect

We do not collect information related to protected classifications, including:

  • Age
  • Race
  • Gender
  • Religion
  • Sexual Orientation
  • Gender Identity
  • Gender Expression
  • Physical and Mental Abilities or Disabilities

You may voluntarily provide this information, such as including pronoun preferences in your email signature when contacting our Support team. We also do not collect any biometric data. Profile pictures added to your user profile are for your personal use only, and we do not extract information from them.

3. How We Access or Share Your Information

Our default practice is not to access your information. We only access or share your information in the following situations:

3.1 To Provide Requested Products or Services

We use third-party services to run our applications and process your personal information as necessary. No AcademyHire.com employee accesses your data for these purposes unless an error occurs that disrupts an automated process, requiring manual intervention to fix.

3.2 Third-Party Service Integrations

If you integrate a third-party service with AcademyHire.com, we may access or share your information with that service provider as necessary. No AcademyHire.com employee accesses this data unless required to respond to legal processes.

3.3 To Troubleshoot or Fix Software Bugs

We may access your information to identify and resolve software bugs or technical issues affecting the Services.

3.4 To Investigate, Prevent, or Take Action Regarding Restricted Uses

We are obligated to protect the privacy and safety of our customers and the broader community. If we discover misuse of our Services, we may report the incident to appropriate authorities.

3.5 Legal Compliance

AcademyHire.com is based in Victoria, British Columbia, Canada. We comply with Canadian laws regarding data preservation and sharing. If required by Canadian law enforcement with a warrant, subpoena, or court order, we must share your data. For non-Canadian authorities, our default stance is to refuse unless compelled by the Canadian government through mutual legal assistance treaties or agreements.

If AcademyHire.com is audited by a tax authority, we may be required to share billing-related information such as billing addresses and tax exemption details.

3.6 Informal Requests

We do not assist with informal requests from any person, organization, or entity.

4. Your Rights with Respect to Your Information

At AcademyHire.com, we respect your data privacy rights under regulations such as the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Your rights include:

  • Right to Know: You can request information about the personal data we collect, use, share, or sell.
  • Right of Access: You have the right to access the personal information we hold about you and obtain details about its processing.
  • Right to Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
  • Right to Erasure (“To be Forgotten”): You can request the deletion of your personal information, subject to certain limitations. This may result in the closure of your account.
  • Right to Complain: You can file a complaint with the appropriate supervisory authority regarding our handling of your personal information.
  • Right to Restrict Processing: You can request limitations on how your personal information is processed.
  • Right to Object: You can object to certain types of processing of your personal information.
  • Right to Portability: You can receive your personal information in a structured, commonly used, and machine-readable format and transfer it to another party.
  • Right to Not Be Subject to Automated Decision-Making: You can object to decisions solely based on automated processes that have significant effects on you.
  • Right to Non-Discrimination (Under CCPA): We do not charge different amounts or offer different levels of service based on your exercise of data privacy rights.

These rights are subject to certain conditions and exceptions under applicable law.

5. How We Secure Your Data

All data transmitted between your browser and our servers is encrypted using SSL/TLS. We also encrypt our database backups to protect your information from unauthorized access.

6. Questions

If you have any questions, comments, or concerns about this Privacy Policy, your data, or your rights regarding your information, please contact us here, and we’ll be happy to assist you.